Ecofreak Products

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Feedback

We are always eager for feedback from our customers and visitors! We would love to receive any feedback you may have about our service, products or the website.

Please use the form below or e-mail us at feedback@ecofreak.co.uk .

Also a big thank you to past customers who have taken the time to tell us what you think! A small selection of your recent messages below.

Recent Feedback ...

Was very impressed with the super quick delivery and the eco friendly packaging.

Many thanks

Sandra S

(Received 19th Feb 2010)

I was so pleased with my Wattson that I bought another for a friend of mine. On both occasions I found your site clear and easy to use.

Keep up the good work.

James C

(Received 18th Feb 2010)

Brilliant service. Many thanks.

Best wishes,

Heather D

(Received 16th Feb 2010)

Hi, felt I had to respond with nothing but praise, ordered Thursday evening,dispatched Friday, arrived Saturday morning. Thanks for the excellent shopping experience.

Jon H

(Received 5th Feb 2010)

Website well laid out and easy to navigate. Very competitive prices. Reasonable delivery charges and rapid dispatch. Customer service excellent. In short a very pleasurable shopping experience. Thank you very much.

Allan P

(Received 17th Dec 09)

Dear William,

Thank You so much for your super-fast processing of my first order with you.

I chose your company because I prefer to support local businesses rather than London based ones, where possible, but also because your prices were competitive. I'm also happy to discover a business which concerns itself with its products rather than merely money-making activity. A rarity these days.

I cannot tell you how impressed I am with the service I have received from you, from your advice on the phone to the delivery of my goods within 19 hrs of my order.

I have two grandchildren under five and was worried that I wouldn't get the solar fairy lights until it was too late but you have 'played Santa' for us. Thank You.

Re - Feedback on your website, I find it very easy to use and all told, will definitely recommend ecofreak to my friends and check it for future purchases.

Once again, Thank you so much for your efficient and positive service, you have made my day. I've temporarily sited the lights so's to get them up and running asap.

Seasons Greetings to you and yours

Hope you have a business season reflective of your service

Regards

Karen

(Received 16th Dec 09)

Good service, good products and good prices. Delivery, even to this somewhat backward location, was excellent.

I like the layout of your website; easy to follow.I have recommended this to friends.

Pete

(Received 10th Dec 09)

Thank you ...great service

Luke

(Received 23rd Nov 09)

Thank you for your excellent service. I received my water powered clock without having any problems. best of luck to you in the future, i will be back soon to buy more from you.

Suleman

(Received 20th Nov 09)

I searched for my item through Google and amongst other sites I choose your

site because it very friendly and when I came to place my payment and I
found that I can use PayPal, this is a great thing and made my payment
easer.

Regards

Carmel

(Received 23rd Nov 09)

Great, many thanks - very fast delivery, husband got it (Solar Lighting Kit) fitted on stable on Saturday, eagerly watched by the horses, I think they thought they were getting satelite tv.......! May well be ordering another in the future.

Thanks again,

Sue

(Received 27th Oct 09)

William, Brilliant, Ordered (Efergy Elite Wireless Electricity Monitor) 14.15 13/10/09, despatched 16.30 13/10/09, received lunchtime 14/10/09, Installed and operating 14.00 14/10/09. as I said brilliant, up and running in less than 24 hours from order.

Best Regards,

John (on the sunny Isle of Wight)

(Received 15th Oct 09)

Thank you for your competitive prices, very rapid order delivery, reasonable postage charges and customer service (updating us along the way). The re-cycled packaging material also went down very well.

The shopping experience with you could not have been better.

Kind Regards,

Dave

(Received 14th Oct 09)

Once again thank you for an excellent service. Needless to say the energy monitor is attracting a lot of attention in the house as my wife has always blamed me on high electricity billas!! now the both of us are aware of what the wee monitor will show up!!once again thank you for a great service.
Best regards

Gerry

(Received 10th Sept 09)

Thanks very much. item arrived today. You requested feedback - glad to oblige. Very impressed, fast delivery, well packed and eco friendly - competitive price. I would certainly do business with you again. Found you on Google while searching for 12 volt solar chargers. Wishing your business every success

Peter

Hi William, good service and very clear website. Product accurately
described. Found you on Google.

Rorie

Ta Excellent service - found you by Google.

Rodney

I don't mind giving you feedback as I own my own business too and know how important it is.
I found your site because I was looking for a wind up radio and thats what I shoved into google. Yours wasn't the first site I'd looked at I think it was 3rd or fourth but you were charging the same price for the radio as a couple of other sites but you were charging reasonable postage making you the cheapest overall.
Your website was also really user friendly and easy to negotiate and I have already recommended you to my parents who were after a similar product.
Hope this helps and I will be visiting your site again

Thanks
Karen

The Sunsei Solar Kit has worked very well. When the boat is moored, there are some safety devices which continue to be switched on and use battery power even when everything is apparently switched off (automatic bilge pumps, gas alarms, bilge alarms, &c...). I used to keep the boat plugged into a shoreline which powered a 3-stage battery charger which kept the deep cycle batteries fully charged..... I have now replaced the shoreline with the solar panel - and it works fine (at least for now given the longer days); the domestic batteries are maintained in a fully charged state, and the charge controller cycle seems to work fine. As the days draw in in the autumn, I may look to enhance the installation either by increasing the number of solar panels or by adding a wind turbine.

Nick

The unit arrived nice and fast thank you.

Ian

Feedback from when we first launched in March 2007 (sentimental old so and so) ...

I'm sure you know how it is - before I've actually bought something from a company on the web, it's hard to tell whether they're a nice company or whether they just have a nice looking web site (anybody can pay for a nice looking web site).

Anyway, now that I've bought from you and talked to you and I know you're nice, I'll certainly buy from you again (and I've just been telling a couple of other guys in the office about you).

Good luck with the business (and the "Thinking Bigger").

R L, London

I decided to go with you because your price was comparable with other providers, and because I found that your website, ethos, range of products etc were more in tune with my way of thinking.

N B, London

I think the website is great.

A C, Leicestershire

I think this site is fantastic! I am really impressed and will be forwarding it to many chums of like minded greenness!

S J, Milton Keynes

Congratulations, your web site is fantastic!

P W, Canada

Hi. It's brilliant. Really impressed. Attractive site. Easy to use. Clear. Friendly. Great cross referencing. On initial run-through it seems you've thought of everything. Will forward your e-mail to everyone I can think of. Hopefully will return to buy soon. Good luck.

L C, Stoke

Well done - it's very good indeed. Like the footsteps - hope it gets lots of success.

Love Mum

(Good old Mum!)

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